FAQ

How can I be notified of new work?

I try to post about my new work on Instagram frequently, but the best way to keep up with my new work is to join my mailing list!

How can I purchase a painting or print?

All available works are listed on my website. If something has sold out, it will be marked as such and you will be unable to add it to your cart. Once you find a piece you are interested in, you can add it to your cart and then follow the steps to complete check out. You can also check Blue Moon in Wilmington, NC or any of the other stockists listed on the Stockist page.

What is your return policy?

All sales are final. I do my best to capture item colors in listings as accurately as possible, but colors may vary slightly based on your monitor settings. Be sure to read descriptions and sizes carefully, and please contact me if you have any questions or would like to see additional photos. You can find my Terms & Conditions here. 

Do you offer local pick-up for original paintings?

Yes! Let me know if you would like to pick up your painting in person, and we will work out a time via email when you can pick your painting at my shop at Blue Moon (Wilmington, NC). Pick “local pickup” in shipping area and you won’t be charged.

What is your shipping method/timeline?

For domestic orders, I ship within 3-5 business days. Prints and cards are shipped via USPS, and paintings are shipped via USPS or UPS (depending on size). Extra large paintings may require a crate service. Tracking information will be provided for every order.

Do you ship outside the U.S.?

I ship to select countries outside of the U.S. via USPS International. Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs. You can also purchase prints of my work from Artfully Walls

What if an item arrives damaged?

In the rare instance that your product is damaged upon delivery, please email me with photos of the packaging and item immediately, and I will work with you to fix the problem.

Who owns the rights to the painting?

When you purchase an original painting as the collector, you have the right to display the artwork in your home or business but the artwork may not be resold or reproduced without my written permission. This means, You, the collector will be the artworks forever home which may be gifted or inherited.

I retain all rights to all artwork and images I create. This includes the rights to the image of sold and commissioned original paintings. I retain the right to make reproductions of any and all artwork I create unless the collector has first purchased the original painting AND the collector has additionally purchased the full or partial rights to the artwork.

I am absolutely happy to have an open discussion with you if purchasing my rights to reproduce the artwork, full or partial, interests you to ensure that the artwork will never become a print.

The collector or buyer may not reproduce the artwork in any way without written permission.

If the artwork is used in reproduction in a magazine or other media, I ask that credit be given to me.

Prints

All of my prints are Giclee-quality and created with very high quality materials including pigment-based inks and archival papers. With proper care, these prints can last many decades without significant fading.

Print Care

Keep handling to a minimum. As with all art on paper, prints should not be displayed in direct sunlight or near high levels of heat or moisture; a controlled environment is best. Do not attempt to clean surface with water, damp cloth, or any type of solvent. For best results, have your piece professionally framed with archival materials.

I need a larger print size! Can you do that?

It’s quite possible! Depending on which print you are referring to. Just email me at daisyfaithart@gmail.com and I’ll see what I can do.

Do you offer framing?

I don’t offer framing but some of my paintings come framed. In the item description it will specify if the painting includes the frame or not. If the painting doesn’t come framed then that either means it’s painted on paper OR framing isn’t included but the edges of the painting will still be gallery finished and you can decide to frame later or not at all.

Are you accepting commissions?

Yes! I’d love to hear what you have in mind. Please visit my Commissions page for more details.

I'm a blogger/editor/writer, can I feature your work?

Yes, I'd be honored, and I'm happy to answer any questions! Please email me at daisyfaithart@gmail.com for more info or for photos.

Do you have a public studio I can visit?

I do not have a public work studio but I do have a shop at Blue Moon Gift Shops that can be visited 7 days a week. For more info about where I’ll be when join my Pen Pal list.

Are you interested in stocking my work?

Please email me here: Wholesale Request